Readify AI User Service Agreement

Thank you for choosing Readify AI!

This Readify AI User Service Agreement (the “Agreement”) is entered into between DeepReads LLC (“Readify AI,” the “Company,” “we,” “us,” or “our”) and you.

1. All relevant rights relating to the Readify AI services are owned by DeepReads LLC and the applicable rights holders, including but not limited to software services, website services, applications, web applications, browser extensions, e-book reading, document reading, format conversion, text-to-speech, audiobook services, voice cloning, artificial intelligence services, and other products and services we provide to users.

By completing registration, logging in, clicking “Agree” on a product page, or completing a similar procedure, you confirm that you have read, understood, and accepted the relevant terms of this Agreement and agree to use Readify AI services in accordance with this Agreement and the applicable operating rules.

2. Before using Readify AI services, you acknowledge that certain Readify AI services are provided via the Internet. You are responsible for obtaining the necessary terminal devices and network environment and for bearing any Internet access, communications, and other related costs that are legally your responsibility.

3. To protect users’ lawful rights and interests, where applicable laws or regulations require users to provide identity information, account information, or other information in connection with the relevant services, users shall provide true, lawful, and accurate information and promptly update such information when it changes.

If applicable laws, regulations, or regulatory requirements change the registration or identity verification requirements, users shall update or complete the relevant procedures in accordance with the new requirements. Otherwise, Readify AI may, as permitted by applicable laws and regulations and based on the actual circumstances of the services, restrict certain features or suspend or terminate the relevant services.

4. After completing registration for a Readify AI account, users will receive the corresponding account and authentication credentials and shall be responsible for safeguarding them.

Readify AI reminds users to properly safeguard important information such as registration information, passwords, verification codes, and account information in order to prevent theft, unauthorized disclosure, or other losses.

A Readify AI account may be used to log in to Readify AI and related services provided by Readify AI. If, in the future, a Readify AI account may also be used to log in to other products affiliated with the Company, we will separately inform users in accordance with applicable laws and regulations and the actual circumstances of the relevant products.

5. Readify AI may use users’ registration information and other information that may lawfully be used for necessary identity verification in order to assist users with matters such as lost passwords, abnormal account activity, and service complaints.

If a user discovers that a password or account has been compromised or that another security risk exists, the user should notify Readify AI promptly and provide the information reasonably necessary for account registration and identity verification so that Readify AI can provide appropriate assistance in a timely manner. Where necessary, users should report the matter or file a complaint with the competent authorities in accordance with the law.

6. Readify AI reminds users that account information, passwords, verification codes, and other authentication information are important credentials used to verify users’ identities.

Users shall properly safeguard such information. If another person gains access to an account because the user voluntarily provided or disclosed account authentication information, or due to another reason attributable to the user, the responsible party shall bear the corresponding liability in accordance with the law.

7. Readify AI protects users’ personal information lawfully, reasonably, and prudently in accordance with applicable laws and regulations.

Except where requested by the user, lawfully authorized by the user, required by applicable laws or regulations, requested by a competent authority in accordance with the law, or otherwise permitted by law, we will not unlawfully provide users’ personal information to unrelated third parties.

8. Respecting and protecting users’ personal information is a fundamental policy of Readify AI.

For information about how we collect, use, store, share, and protect personal information and how users may exercise their relevant rights, please refer to the Readify AI Privacy Policy.

9. DeepReads LLC and the terms applicable to the relevant services may be amended due to changes in laws and regulations, requirements of competent government authorities or industry regulators, changes to products or services, or other reasonable needs.

Readify AI will provide notice through product pages, the official website, client applications, or other appropriate means, depending on applicable legal requirements and the significance of the changes.

Where applicable law requires us to obtain users’ consent again, we will obtain such consent through appropriate means.

10. Continuously improving product performance and service experience is an important objective of Readify AI.

Readify AI may continuously update its products and services based on actual circumstances. To ensure stable operation of the system, we may also conduct system maintenance, upgrades, security fixes, or service adjustments from time to time.

11. Readify AI provides service information through official product pages, this Agreement, supplemental agreements, product descriptions, and its official website.

If a user discovers that any employee, partner, or other party has made a commitment in the name of Readify AI that is clearly inconsistent with official product rules, the user may verify or report the matter through Readify AI’s official channels.

12. The products and services provided by Readify AI are, in essence, technical tools relating to reading, information processing, speech synthesis, artificial intelligence assistance, and related functions.

Users should independently evaluate relevant content and processing results according to their own needs.

Artificial intelligence, speech, translation, typesetting, and similar technologies involve a degree of uncertainty. Readify AI does not guarantee that any automatically generated or processed result will be absolutely accurate, complete, or consistent with users’ expectations under all circumstances.

If any Readify AI page displays third-party content relating to finance, securities, investments, or similar matters, users should independently evaluate such information.

“Markets involve risks. Investments should be made with caution.”

13. Due to inherent characteristics of the Internet, including network congestion, computer viruses, malicious programs, hacking, system failures, device failures, third-party infrastructure failures, as well as force majeure events, accidents, and similar circumstances, Readify AI cannot guarantee that the services will be absolutely uninterrupted or continuously available at all times.

If any such circumstance occurs, we will take reasonable measures based on the actual situation to protect users’ lawful rights and interests and restore the services where possible.

14. Readify AI reminds users that the Internet environment may involve risks including fraud, malicious software, unlawful websites, false information, and other cybersecurity risks.

Users should carefully evaluate relevant information and properly protect their personal privacy, account passwords, and other important information.

15. Users shall not use Readify AI products or services to interfere with the normal operation of Readify AI, infringe upon the lawful rights and interests of other users or third parties, or engage in other conduct that violates applicable laws and regulations, including but not limited to:

  1. violating the fundamental principles established by the Constitution;
  2. endangering national security, disclosing state secrets, subverting state power, or undermining national unity;
  3. harming national honor or interests;
  4. inciting ethnic hatred or discrimination or undermining ethnic unity;
  5. undermining national religious policies or promoting cults or feudal superstitions;
  6. spreading rumors, disturbing social order, or undermining social stability;
  7. disseminating obscene, pornographic, gambling-related, violent, or terrorist content, or inciting criminal activity;
  8. insulting, defaming, threatening, or harassing others, or infringing upon others’ lawful rights and interests;
  9. publishing, transmitting, disseminating, or storing content prohibited by applicable laws and regulations;
  10. infringing upon another party’s copyrights, trademarks, patents, trade secrets, reputation rights, portrait rights, rights relating to voice, personal information rights, privacy rights, or other lawful rights and interests;
  11. unlawfully processing or disseminating another person’s personal information;
  12. disseminating spam advertisements, malicious marketing information, or other unlawful or non-compliant information;
  13. using Readify AI to commit fraud, impersonate another person, fabricate evidence, or unlawfully generate or disseminate false information; or
  14. engaging in any other conduct prohibited by applicable laws or administrative regulations.

16. Users shall use Readify AI products and services reasonably and respect the intellectual property rights and other lawful rights and interests of Readify AI and other applicable rights holders.

Users shall not:

  1. remove or alter copyright notices, trademarks, or other rights notices in the software;
  2. unlawfully reverse-engineer, disassemble, decompile, or otherwise attempt to obtain the source code of software protected by law through unlawful means;
  3. rent, lend, copy, modify, link to, reproduce, compile, publish, or mirror Readify AI without authorization;
  4. copy, modify, add, or delete data generated during operation of Readify AI software, data exchanged between the client and server, or data necessary for system operation without authorization;
  5. use plug-ins, add-ons, scripts, bots, crawlers, or unauthorized third-party tools to access Readify AI or related systems;
  6. add, delete, or modify software functions or operating results by modifying or falsifying operating instructions, data, or similar information;
  7. create, publish, or distribute software, methods, or tools intended to carry out the foregoing conduct;
  8. personally interfere with, or authorize another person or third-party software to interfere with, Readify AI software, components, modules, interfaces, or data;
  9. bypass, defeat, or circumvent access controls, membership restrictions, usage limits, security mechanisms, copyright protection measures, or other technical measures; or
  10. engage in other conduct that has not been expressly authorized by Readify AI or the applicable rights holder and is restricted by law.

17. Readify AI may contain information, content, services, or links provided by third parties.

Users should independently and objectively evaluate statements, information, links, and other content provided by third parties. Where necessary, users may consult professional institutions, Readify AI customer support, or the relevant competent authorities, or submit complaints or reports to them.

Products and services independently provided by third parties are governed by such third parties’ own service agreements and privacy policies.

18. Users are responsible for their statements, actions, uploaded content, and other conduct while using Readify AI and shall bear the corresponding legal consequences in accordance with the law.

Users shall properly safeguard their accounts, passwords, and other identity credentials to prevent malicious account access or unlawful conduct by others.

19. If a Readify AI product or service allows users to publicly post, upload, or disseminate information, users shall comply with applicable laws, regulations, and platform rules and shall not publish unlawful or non-compliant, infringing, harassing, malicious marketing, or other content that should not be disseminated under applicable law.

Readify AI may take necessary measures with respect to content that is required by law to be handled or removed, in accordance with applicable laws and regulations, this Agreement, and relevant rules.

20. If a user violates applicable laws or regulations, this Agreement, or other rules applicable to Readify AI, Readify AI may, depending on the nature, severity, and actual impact of the violation, take measures including issuing warnings, deleting or discontinuing the processing of relevant content, requiring rectification, restricting certain features, restricting account use, suspending services, terminating this Agreement, or discontinuing services.

If a user’s unlawful or non-compliant conduct causes losses to DeepReads LLC or any third party and the user is legally responsible for such losses, the relevant party may pursue the user for liability and reasonable enforcement costs in accordance with the law.

21. In light of the nature of Internet-based products, users agree that Readify AI may deliver service-related notices through its official website, client announcements, in-app messages, email, system push notifications, SMS, or other appropriate means.

For commercial marketing communications, we will provide appropriate management or opt-out methods in accordance with applicable laws and regulations.

22. If you need to contact Readify AI, you may use the following channels:

Email: support@readifyai.com
Operating entity: DeepReads LLC

23. Any dispute arising from the performance of this Agreement shall first be resolved through amicable consultation between the parties.

If consultation fails, either party may bring proceedings before a people’s court with jurisdiction over the place where DeepReads LLC is domiciled.

Where mandatory provisions of applicable laws and regulations provide otherwise with respect to jurisdiction over consumer disputes, such provisions shall prevail.

24. To better protect users’ lawful rights and interests, users are advised to familiarize themselves, as appropriate, with the following laws, regulations, and normative documents, including but not limited to:

25. This Agreement becomes effective when the user clicks the “Agree” button on a product page or otherwise expressly indicates acceptance of this Agreement.

26. E-books, Documents, and User Content

Users may import, upload, or process e-books, documents, web pages, images, text, and other content through Readify AI for reading, typesetting, format conversion, text-to-speech, translation, AI processing, and other related features provided by Readify AI.

Users shall ensure that any content imported, uploaded, copied, converted, read aloud, or otherwise processed through Readify AI has a lawful source and that they have obtained all rights or authorizations necessary to carry out such processing in accordance with the law.

Users shall not use Readify AI to unlawfully reproduce or distribute pirated works or infringe upon any third party’s copyrights, trademarks, patents, trade secrets, personal information rights, privacy rights, portrait rights, rights relating to voice, or other lawful rights and interests.

Readify AI’s provision of technical capabilities such as file importing, parsing, reading, format conversion, and text-to-speech does not constitute recognition, warranty, or authorization by DeepReads LLC regarding the rights status of any content processed by users.

If content uploaded or processed by a user violates applicable laws or regulations, this Agreement, or the lawful rights and interests of a third party, Readify AI may take necessary measures in accordance with the law.

27. Text-to-Speech, Voice Cloning, and Artificial Intelligence Services

Readify AI may use text-to-speech, natural language processing, machine learning, generative artificial intelligence, and other related technologies to provide services including voice reading, multi-character reading, voice cloning, translation, AI Q&A, intelligent typesetting, content analysis, and other intelligent services.

When using the voice cloning feature, users shall ensure that they:

  1. possess lawful rights to the relevant voice samples; or
  2. have obtained lawful, sufficient, and valid authorization from the relevant rights holder.

Users shall not use Readify AI’s text-to-speech, voice cloning, artificial intelligence, or other technical capabilities to:

  1. imitate another person’s voice or identity without authorization;
  2. commit telecommunications or Internet fraud or other fraudulent activities;
  3. fabricate identity verification materials, evidence, or other false content;
  4. create or disseminate unlawful information;
  5. maliciously create or disseminate misleading false information;
  6. infringe upon another person’s name rights, rights relating to voice, portrait rights, reputation rights, privacy rights, personal information rights, intellectual property rights, or other lawful rights and interests; or
  7. engage in other conduct prohibited by applicable laws or regulations.

In accordance with applicable laws, regulations, and regulatory requirements, Readify AI may implement notices, visible labels, invisible labels, security detection, and other necessary measures for AI-generated or AI-synthesized content.

Users shall not unlawfully remove, alter, falsify, or conceal labels relating to AI-generated or AI-synthesized content that are required by law to be retained.

28. Rights in User Content and Necessary Processing

Rights in e-books, documents, voice samples, notes, highlights, and other user content lawfully owned by users shall remain with the users or the applicable rights holders.

To provide the Readify AI services actively selected by users, users agree that Readify AI may, to the extent necessary to provide the relevant functions, store, reproduce, parse, transcode, convert formats, typeset, synthesize speech from, translate, synchronize, cache, and otherwise technically process such content as necessary.

The foregoing authorization is limited to:

  1. providing services actively selected by the user;
  2. ensuring the normal and secure operation of Readify AI services; and
  3. fulfilling obligations imposed by applicable laws and regulations.

Unless we separately obtain the user’s express authorization, Readify AI will not acquire copyrights or other intellectual property rights in content merely because the user uploads such content.

Nor will Readify AI use user-uploaded e-books, documents, voice samples, or other user content to train general-purpose artificial intelligence models intended for use by an unspecified group of users.

29. AI-Generated and Processed Results

Artificial intelligence, speech synthesis, speech recognition, translation, content analysis, intelligent typesetting, and similar technologies involve a degree of uncertainty and may be affected by input content, algorithms, model capabilities, device performance, network environments, languages, and other factors.

Accordingly, generated, translated, summarized, typeset, read-aloud, or otherwise intelligently processed results may contain errors, omissions, biases, or results that differ from users’ expectations.

Users should independently evaluate relevant results according to their specific use cases.

For medical, legal, financial, investment, or other matters that may significantly affect a person’s body, property, or other material lawful rights and interests, users should not make important decisions solely on the basis of automatically generated artificial intelligence results and should obtain appropriate professional advice or services where appropriate.

30. Payments, Subscriptions, and Automatic Renewal

Readify AI may, depending on actual product operations, provide free services, membership services, subscription services, or other paid services.

The specific service content, price, duration, benefits, and charging method shall be subject to the information displayed on the relevant product page at the time of purchase.

If Readify AI provides an automatic renewal service, we will clearly display important information such as the automatic renewal price, billing cycle, renewal method, and cancellation method before the user enables the service.

Automatic renewal will only be enabled after the user actively selects and agrees to it.

If users purchase Readify AI services through the Apple App Store or another third-party channel, they shall also comply with the payment, subscription, and refund rules of the applicable third-party platform.